Frequently Asked Questions

BankBank2 operates under a gaming licence issued by the Curaçao Gaming Control Board. While the licence is recognised internationally, Malaysia does not grant its own licences for online casino sites, so players should check local laws before joining.

BankBank2 accepts Maybank, CIMB, Public Bank transfers, Touch ‘n Go eWallet, Boost, and a selection of e‑wallets such as Skrill and Neteller. Crypto deposits (USDT, BTC) are also supported. Withdrawals are processed to the same method used for deposit, with e‑wallet payouts arriving within 24 hours and bank transfers taking 1‑3 business days.

After registration you’ll be prompted to upload a clear photo of your IC (NRIC) or passport and a recent utility bill or bank statement that shows your name and address. The verification team usually reviews the documents within 24‑48 hours; once approved you can deposit and withdraw without limits.

The welcome bonus is a 100 % match up to MYR 500 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the day you claim the bonus to meet the wagering, and only slot games contribute 100 % to the requirement.

BankBank2 does not charge withdrawal fees on its end, but your bank or e‑wallet provider may apply a small processing fee. Crypto withdrawals are fee‑free on the platform, although network fees still apply.

Yes – the BankBank2 website is fully mobile‑responsive and runs live dealer games directly in the browser on both iOS and Android devices. If you prefer a native app, a dedicated APK for Android can be downloaded from the site, while iOS users can add the site to their home screen for an app‑like experience.